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Set product availability status

Goal​

To change a product's availability status, controlling whether it can be purchased and how it appears in search results. The "Not available" status removes products from the storefront.

Step 1: Navigate to the Product​

  1. From the backoffice menu, select PIM > Products & Clusters.
  2. Search for the product using:
  • Product name
  • SKU or product code
  1. Click on the product to open its details.

Set a product to unavailable s1

Step 2: Access Availability Settings​

  1. Click the Logistics tab in the product details.
  2. Locate the availability settings:
  • Click Delivery in the right sidebar
  • Or find the Availability section and expand it

Set a product to unavailable s2

Step 3: Change Product Status​

  1. In the Status dropdown, select your desired status.
  2. Changes save automatically when a new status is selected.
  3. No additional save action is required.

Set a product to unavailable s3

Available Status Options​

  • Available: Product is in stock and ready for purchase
  • Not Available: Product is removed from search results and cannot be purchased
  • Out of Stock: Temporarily unavailable but may still appear in searches
  • Phase Out: Being discontinued, availability depends on implementation
  • Presale: Available for advance ordering before release
  • Restricted: Limited to specific customer groups or requires authorization

Note: Status behavior may vary based on your storefront implementation. Only "Not Available" universally removes products from search results.