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Event actions

Introduction​

The Event Action Manager module is a centralized tool designed to easily subscribe to events that happen within the Platform to perform a certain action with the event's payload. With this module it is possible to execute multiple actions on the same event.

For the Backoffice tutorial on how to create event actions, please take a look here: Create an event action.

Currently we support 2 actions to be performed: SEND_EMAIL & POST_TO_WEBHOOK.

SEND_EMAIL​

This triggers the Template Management Module to render an template with the Event payload and send it as e-mail.

POST_TO_WEBHOOK​

Posts the event payload to a WebHook.

Supported events ​

Event NameDescriptionPayload
ORDER_CREATEDEvent triggered when a new order or quote is created.Order
ORDER_UPDATEDEvent triggered when an existing order or quote is updated.Order
ORDER_DELETEDEvent triggered when an existing order or quote is deleted.Only orderId
ORDER_SEND_CONFIRMATIONEvent triggered for sending a regular order confirmation e-mail, used in the checkout process of a customer or contact in the front-end, as well as the 'Send order to client' button in Propeller Sales Portal.Order
QUOTE_SENDEvent triggered to send a quote proposal to the contact, triggered by the 'Send to client' button in Propeller Sales Portal.Order
QUOTE_SEND_REQUESTEvent triggered to send the confirmation e-mail after a quote is requested by a customer from the front-end.Order
QUOTE_SEND_VALIDATIONEvent triggered to send a quote to a senior account manager or sales manager for validation purposes.Order
CONTACT_SEND_WELCOME_EMAILEvent triggered to send a welcome e-mail to a new contact.Contact
CUSTOMER_SEND_WELCOME_EMAILEvent triggered to send a welcome e-mail to a new customer.Customer
SEND_RESET_PASSWORDEvent triggered to send a password reset e-mail to a contact or customer.PasswordRedirect
SEND_INIT_PASSWORDEvent triggered to send a initial set password e-mail to a contact or customer.PasswordRedirect
CUSTOM_EVENTUsed to trigger an event with a custom payloadCustomPayload

Event payloads​

Below we'll list an example for each of the type of event.

Order​

{ 
    "order": {
        "id": 1,
        "userId": 14644,
        "accountManagerId": null,
        "cartId": "01941780-c402-79ac-bade-0e9e37eb65c1",
        "channelId": 1,
        "shopId": 1,
        "uuid": "01941781-1cb2-7993-bb33-60ed9da34d64",
        "externalId": null,
        "debtorId": "ANONYMOUS",
        "status": "NEW",
        "type": "dropshipment",
        "source": "webshop",
        "email": "noreply@propel.us",
        "emailDate": null,
        "remarks": null,
        "extra3": null,
        "extra4": null,
        "currency": "EUR",
        "currencyRatio": "1.00000",
        "language": "NL",
        "date": "2024-12-30T12:18:45.000Z",
        "statusDate": "2024-12-30T12:18:45.000Z",
        "postageData": {
        "method": "DELIVERY",
        "taxPercentage": "0.00",
        "requestDate": "2024-12-30T12:18:22.000Z",
        "gross": "2000.00000",
        "net": "2000.00000",
        "tax": 0,
        "partialDeliveryAllowed": "N",
        "pickUpLocationId": 0,
        "overruled": "Y",
        "carrier": "Mark delivery company"
        },
        "paymentData": {
            "net": "0.00000",
            "gross": "0.00000",
            "tax": "0.00000",
            "taxPercentage": "0.00",
            "method": "ACCOUNT",
            "status": "UNKNOWN",
            "statusDate": null,
            "overruled": "N",
            "accountingId": null
        },
        "total": {
            "gross": "2050.00000",
            "net": "2050.00000",
            "tax": "0.00000",
            "discountValue": "0.00000",
            "discountType": "N",
            "taxPercentages": []
        },
        "items": [
            {
                "id": 1,
                "uuid": "01941780-df79-75a3-83a5-b851ac114c0c",
                "class": "product",
                "productId": 1,
                "parentOrderItemId": null,
                "quantity": 1,
                "sku": "NCABD70004",
                "notes": null,
                "name": "Edge 1030 FietsComputer",
                "supplier": "TECHDATA",
                "supplierCode": "NCABD70004",
                "manufacturer": "Lavazza",
                "manufacturerCode": "NCABD70004",
                "eanCode": null,
                "originalPrice": "55.00000",
                "price": "50.00000",
                "priceTotal": "50.00000",
                "priceNet": "50.00000",
                "priceTotalNet": "50.00000",
                "customerPrice": "50.00000",
                "costPrice": "7.50000",
                "discount": "5.00000",
                "tax": "0.00000",
                "taxPercentage": "0.00000",
                "taxCode": "N",
                "isBonus": "N",
                "minimumQuantity": 1,
                "unit": 1,
                "package": "STK",
                "packageUnit": "",
                "packageUnitQuantity": "1",
                "purchaseUnit": 1,
                "purchaseMinimumQuantity": 1,
                "requestDate": null
            }
        ],
        "invoiceUserId": 14644,
        "validUntil": null,
        "companyId": null,
        "lastModifiedAt": "2024-12-30T12:18:45.048Z",
        "originalOrderId": 0,
        "exportedAt": null,
        "exportStatus": "",
        "exportMessage": null
    }
}

Contact​

{
  "contact": {
    "tenant": "example-tenant",
    "id": 54321,
    "firstName": "Jane",
    "middleName": "Elizabeth",
    "lastName": "Smith",
    "phone": "+1-555-234-5678",
    "email": "jane.smith@example.com",
    "iban": "DE89370400440532013000",
    "bankAccount": "987654321",
    "bic": "DEUTDEFF",
    "notes": "Prefers communication via phone",
    "debtorId": "CONT-54321",
    "login": "janesmith",
    "gender": "F",
    "mobile": "+1-555-876-5432",
    "expires": "2024-12-31T23:59:59.999Z",
    "externalId": "EXT-54321",
    "dateOfBirth": "1990-03-21T00:00:00.000Z",
    "mailingList": "Y",
    "createdAt": "2023-02-15T09:30:00.000Z",
    "lastModifiedAt": "2023-07-01T14:45:00.000Z",
    "company": {
      "id": 9876,
      "name": "Tech Innovations Inc.",
      "taxNumber": "US123456789",
      "cocNumber": "COC987654",
      "debtorId": "COMP-9876",
      "phone": "+1-555-987-6543",
      "email": "info@example.com",
      "notes": "Leading tech company in Silicon Valley",
      "path": "/companies/tech-innovations",
      "slug": "tech-innovations",
      "tag": "technology",
      "createdAt": "2022-01-01T00:00:00.000Z",
      "lastModifiedAt": "2023-06-30T12:00:00.000Z",
      "parentUsergroupId": 1000
    },
    "companies": [
      {
        "id": 9876,
        "name": "Tech Innovations Inc.",
        "taxNumber": "US123456789",
        "cocNumber": "COC987654",
        "debtorId": "COMP-9876",
        "phone": "+1-555-987-6543",
        "email": "info@example.com",
        "notes": "Leading tech company in Silicon Valley",
        "path": "/companies/tech-innovations",
        "slug": "tech-innovations",
        "tag": "technology",
        "createdAt": "2022-01-01T00:00:00.000Z",
        "lastModifiedAt": "2023-06-30T12:00:00.000Z",
        "parentUsergroupId": 1000
      },
      {
        "id": 5432,
        "name": "Global Solutions Ltd.",
        "taxNumber": "UK987654321",
        "cocNumber": "COC543210",
        "debtorId": "COMP-5432",
        "phone": "+44-20-1234-5678",
        "email": "info@example.com",
        "notes": "International consulting firm",
        "path": "/companies/global-solutions",
        "slug": "global-solutions",
        "tag": "consulting",
        "createdAt": "2021-06-15T00:00:00.000Z",
        "lastModifiedAt": "2023-05-20T10:30:00.000Z",
        "parentUsergroupId": 2000
      }
    ],
    "channelId": 3,
    "language": "EN"
  }
}

Customer​

{
  "customer": {
    "tenant": "example-tenant",
    "id": 12345,
    "debtorId": "CUST-12345",
    "gender": "M    ",
    "firstName": "John",
    "middleName": "Michael",
    "lastName": "Doe",
    "phone": "+1-555-123-4567",
    "mobile": "+1-555-987-6543",
    "email": "john.doe@example.com",
    "login": "johndoe",
    "iban": "NL91ABNA0417164300",
    "bankAccount": "123456789",
    "bic": "ABNANL2A",
    "notes": "Preferred contact method: email",
    "primaryLanguage": "EN",
    "expires": "2025-12-31T23:59:59.999Z",
    "externalId": "EXT-12345",
    "dateOfBirth": "1985-06-15T00:00:00.000Z",
    "mailingList": "Y",
    "isLoggedIn": true,
    "createdAt": "2023-01-01T10:00:00.000Z",
    "lastModifiedAt": "2023-06-30T15:30:00.000Z",
    "parentUsergroupId": 5,
    "channelId": 2,
    "language": "EN"
  }
}

PasswordReset​

{
    "passwordReset": {
        "email": "John.Doe@example.com",
        "redirectLink": "https://www.example.com/reset-password",
        "language": "NL"
    }
}