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Create a webshop account

Goal​

To create a new webshop account for an existing contact in the backoffice. This allows the contact to log in to your webshop and manage orders or other features as needed.

Step 1: Go to User Management​

  1. From the backoffice menu, select User Management.

  2. In the Users section, open Companies (B2B).

Webshop account

Step 2: Find the Desired Contact​

  1. Select the company that the contact belongs to.

Webshop account

  1. Scroll to the Contacts section within that company.

  2. Open the specific contact you want to grant a webshop account to.

    • If the contact already has a webshop account, a Delete account button is shown instead.

    Webshop account

Step 3: Create the Webshop Account​

  1. Click the Create account button in the top-right corner.

Webshop account

  1. The system automatically sends an email to the contact with a link to set up their password.
  2. Once the password is set, the contact can log in to the webshop.