GuidedSellingQuestion

BETA: guided selling can still change in ways that break existing integrations. Backwards compatibility is not guaranteed while it is in beta.

The next question to show, with its options.

type GuidedSellingQuestion {
  version: Int!
  questionId: ID!
  question: String!
  acknowledgement: String
  options: [GuidedSellingOption!]!
  freeTextAllowed: Boolean!
}

Fields

GuidedSellingQuestion.version ● Int! non-null scalar

Flow version this step was produced on. There is nothing to send back: question ids carry it.

GuidedSellingQuestion.questionId ● ID! non-null scalar

Identifier of this question. Send it back in answers, with the option the customer picked or the text they typed. It carries the flow version, which is what keeps a conversation on its version.

GuidedSellingQuestion.question ● String! non-null scalar

In the language of the request.

GuidedSellingQuestion.acknowledgement ● String scalar

One short line acknowledging what the customer just said. Absent on the opener.

GuidedSellingQuestion.options ● [GuidedSellingOption!]! non-null object

The answers the customer can choose from, two to six.

GuidedSellingQuestion.freeTextAllowed ● Boolean! non-null scalar

Whether the customer may type an answer instead of choosing an option: always the flow's freeText setting.

Member Of

GuidedSellingConversationTurn object

Implemented By

GuidedSellingStepResult union