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TicketSortField

Available fields for sorting ticket search results. Enables ordering by various ticket attributes for better organization and analysis.

enum TicketSortField {
ID
TYPE
STATUS
ORDER_ID
PRODUCT_ID
CLUSTER_ID
CONTACT_ID
CUSTOMER_ID
COMPANY_ID
EMAIL
PHONE
EXTERNAL_URL
PICKED_UP_AT
COMPLETED_AT
CREATED_AT
LAST_MODIFIED_AT
ASSIGNED_TO_ADMIN_USER_ID
CREATED_BY_ADMIN_USER_ID
LAST_MODIFIED_BY_ADMIN_USER_ID
}

Values​

TicketSortField.ID​

Sort by the unique identifier of the ticket.

TicketSortField.TYPE​

Sort by the type of the ticket.

TicketSortField.STATUS​

Sort by the status of the ticket.

TicketSortField.ORDER_ID​

Sort by the identifier of the order associated with the ticket.

TicketSortField.PRODUCT_ID​

Sort by the identifier of the product associated with the ticket.

TicketSortField.CLUSTER_ID​

Sort by the identifier of the cluster associated with the ticket.

TicketSortField.CONTACT_ID​

Sort by the identifier of the contact associated with the ticket.

TicketSortField.CUSTOMER_ID​

Sort by the identifier of the customer associated with the ticket.

TicketSortField.COMPANY_ID​

Sort by the identifier of the company associated with the ticket.

TicketSortField.EMAIL​

Sort by the email address of the contact associated with the ticket.

TicketSortField.PHONE​

Sort by the phone number of the contact associated with the ticket.

TicketSortField.EXTERNAL_URL​

Sort by the external URL associated with the ticket.

TicketSortField.PICKED_UP_AT​

Sort by the timestamp when the ticket was picked up by an admin user.

TicketSortField.COMPLETED_AT​

Sort by the timestamp when the ticket was completed.

TicketSortField.CREATED_AT​

Sort by the timestamp when the ticket was created.

TicketSortField.LAST_MODIFIED_AT​

Sort by the timestamp when the ticket was last modified.

TicketSortField.ASSIGNED_TO_ADMIN_USER_ID​

Sort by the identifier of the admin user the ticket is assigned to.

TicketSortField.CREATED_BY_ADMIN_USER_ID​

Sort by the identifier of the admin user who created the ticket.

TicketSortField.LAST_MODIFIED_BY_ADMIN_USER_ID​

Sort by the identifier of the admin user who last modified the ticket.

Member Of​

TicketSortInput input