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Create a new warehouse

Goal​

To set up a new warehouse in the Propeller backoffice, allowing you to efficiently manage inventory storage, address details and operational schedules. This ensures better logistics and a seamless customer experience.

Step 1: Navigate to the Warehouses Section​

  1. From the backoffice menu, select Shops & Channels and then Warehouses.
  2. The Warehouses List will be displayed, showing all existing warehouses along with their details (e.g., Name, Active status, Store, Pickup Location).

Step 2: Click on 'New Warehouse'​

  1. In the Warehouses list section, click the New Warehouse button at the top right.
  2. A new screen will open with tabs for General, Address, Business Hours, and Information.

Step 3: Fill in Warehouse Information​

  1. In the General tab:
    • Name: Enter a unique name for the warehouse (e.g., GENERAL_WAREHOUSE).
    • Description: Add a brief description of the warehouse's function (e.g., "Main storage for regional orders").
    • Notes: Add any internal notes for the warehouse (optional).
    • Settings: Choose one or multiple warehouse settings:
      • Active: Indicates whether the warehouse is operational and available for use in the system.
        • If set to Active, the warehouse is considered functional and can be used for order fulfillment, stock allocation, and shipping.
        • If set to Inactive, the warehouse is not available for these processes. This is useful for:
          • Temporary closures (e.g., maintenance or seasonal inactivity)
          • Decommissioning a warehouse while retaining its historical data
      • Store: Identifies if the warehouse is associated with a specific store or shop location.
        • If enabled, the warehouse is tied to a specific retail location or store, allowing it to serve as a stock source for that store
        • Typically used for multi-store setups where each store has its own dedicated warehouse for inventory management
        • This setting ensures accurate stock allocation and reporting per store
      • Pickup Location: Defines whether the warehouse can be used as a pickup point for customers.
        • If enabled, customers can select this warehouse as a pickup location during checkout
        • This is often used for Click & Collect or In-Store Pickup services
        • Useful for warehouses that are geographically close to customers or serve as regional distribution hubs

Step 4: Fill in Warehouse's Address Details​

  1. Switch to the Address tab:

    • Enter the warehouse's physical address, including:
      • Gender: Select F (Female), M (Male), or U (Unknown) for contact person
      • First name: Contact person's first name
      • Middle name: Contact person's middle name (optional)
      • Last name: Contact person's last name
      • Company: Company name associated with the warehouse
      • Country: Select from dropdown (e.g., Netherlands (the))
      • Street: Street name
      • Number: Street number
      • Number Ext.: Number extension (optional)
      • Postal code: Postal/ZIP code
      • City: City name
      • Region: State or region (optional)
      • Phone: Fixed phone number (6-30 characters)
      • Mobile: Mobile phone number (6-30 characters)
      • Email: Contact email address
      • Code: Internal code reference (optional)
      • Notes: Additional address notes

  2. Use the Remove address button if you need to clear the address and start over.

Step 5: Define Business Hours​

  1. Go to the Business hours tab:
    • For each day of the week (Sunday through Saturday), toggle between:
      • Closed: Warehouse is not operational
      • Open: Set specific operating hours
    • When set to Open, enter:
      • Opening time (e.g., 09:00)
      • Closing time (e.g., 17:00)
      • Lunch break start time (optional)
      • Lunch break end time (optional)

Step 6: Save the New Warehouse​

  1. Once all the details are entered, click the Save button at the top right corner of the screen.
  2. A confirmation message will appear, indicating that the new warehouse has been successfully created.
  3. The warehouse will now be listed in the Warehouses List.

Best Practices​

  • Naming Convention: Use a standardized naming convention for warehouses to make them easily identifiable (e.g., CITY_WAREHOUSE, REGION_TYPE)
  • Address Accuracy: Verify that the address entered is accurate to avoid logistical errors and ensure proper routing
  • Regular Updates: Periodically review warehouse details, especially business hours and contact information
  • Integration: Link the new warehouse to relevant carriers and ensure it's included in shipping rules, if relevant for your business