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Create a new tax

Goal​

To create a new tax in the Propeller backoffice, defining tax rates and zones for different countries. This ensures the correct VAT or sales tax is applied to purchases made through the self service portal, enhancing compliance and accuracy.

Step 1: Navigate to the Taxes section​

  1. From the backoffice menu, select Order Management and then Taxes.
  2. In the Taxes menu, you will see a list of existing tax rates.

Add taxes

Step 2: Click on ‘New Tax’​

  1. In the Taxes section, click the New Tax button at the top right.
  2. A pop-up window will open, allowing you to define the new tax.

Add taxes

Step 3: Fill in Tax Details​

  1. Complete the required fields in the pop-up:
    • Shop: Select the shop this tax applies to from the dropdown.
    • Code: Enter a unique code for the tax (optional).
    • Country: Select the country or zone where this tax applies (optional).
    • Percentage: Enter the tax percentage (optional).
    • Export Code: Add the export code for compliance or reporting purposes (optional).

Example:

  • Shop: Shop 1
  • Code: High VAT
  • Country: Netherlands (the)
  • Percentage: 21
  • Export Code: ECV

Step 4: Save the Tax​

  1. Once all details are entered, click Save at the bottom of the pop-up.
  2. A confirmation message will appear, indicating the tax was successfully created.

Best Practices​

  • Use consistent codes and descriptions to simplify tax management.
  • Regularly review and update tax rates to reflect changes in regulations.
  • Use the export feature to back up tax data or share it with external systems.
  • Check for duplicates before adding a new tax to avoid conflicts.
  • There is additionally ICS support for EU countries that allows non-taxable purchases to take place where applicable. This is defined on a company delivery address.