Event actions

The Event Action Manager is a module that subscribes to events within the Propeller platform and executes actions with the event payload. You can execute multiple actions on the same event.

Two actions are currently supported: SEND_EMAIL and POST_TO_WEBHOOK.

SEND_EMAIL

Triggers the Template Module to render a template with the event payload and send it as email.

POST_TO_WEBHOOK

Posts the event payload to a webhook.

Supported events

Event Name	Description	Payload
ORDER_CREATED	Event triggered when a new order or quote is created.	Order
ORDER_UPDATED	Event triggered when an existing order or quote is updated.	Order
ORDER_DELETED	Event triggered when an existing order or quote is deleted.	Only orderId
ORDER_SEND_CONFIRMATION	Event triggered for sending a regular order confirmation e-mail, used in the checkout process of a customer or contact in the front-end, as well as the 'Send order to client' button in Propeller Sales Portal.	Order
QUOTE_SEND	Event triggered to send a quote proposal to the contact, triggered by the 'Send to client' button in Propeller Sales Portal.	Order
QUOTE_SEND_REQUEST	Event triggered to send the confirmation e-mail after a quote is requested by a customer from the front-end.	Order
QUOTE_SEND_VALIDATION	Event triggered to send a quote to a senior account manager or sales manager for validation purposes.	Order
CART_PURCHASE_AUTHORIZATION_REQUEST_SEND	Event triggered to send a purchase authorization request for a cart to the authorization manager.	Cart
CONTACT_SEND_WELCOME_EMAIL	Event triggered to send a welcome e-mail to a new contact.	Contact
CUSTOMER_SEND_WELCOME_EMAIL	Event triggered to send a welcome e-mail to a new customer.	Customer
SEND_RESET_PASSWORD	Event triggered to send a password reset e-mail to a contact or customer.	PasswordRedirect
SEND_INIT_PASSWORD	Event triggered to send a initial set password e-mail to a contact or customer.	PasswordRedirect
CUSTOM_EVENT	Used to trigger an event with a custom payload	CustomPayload

Event payloads

Below is an example payload for each event type.

Order

{
    "order": {
        "id": 1,
        "userId": 14644,
        "accountManagerId": null,
        "cartId": "01941780-c402-79ac-bade-0e9e37eb65c1",
        "channelId": 1,
        "shopId": 1,
        "uuid": "01941781-1cb2-7993-bb33-60ed9da34d64",
        "externalId": null,
        "debtorId": "ANONYMOUS",
        "status": "NEW",
        "type": "dropshipment",
        "source": "webshop",
        "email": "noreply@acme.nl",
        "emailDate": null,
        "remarks": null,
        "extra3": null,
        "extra4": null,
        "currency": "EUR",
        "currencyRatio": "1.00000",
        "language": "NL",
        "date": "2024-12-30T12:18:45.000Z",
        "statusDate": "2024-12-30T12:18:45.000Z",
        "postageData": {
        "method": "DELIVERY",
        "taxPercentage": "0.00",
        "requestDate": "2024-12-30T12:18:22.000Z",
        "gross": "2000.00000",
        "net": "2000.00000",
        "tax": 0,
        "partialDeliveryAllowed": "N",
        "pickUpLocationId": 0,
        "overruled": "Y",
        "carrier": "Mark delivery company"
        },
        "paymentData": {
            "net": "0.00000",
            "gross": "0.00000",
            "tax": "0.00000",
            "taxPercentage": "0.00",
            "method": "ACCOUNT",
            "status": "UNKNOWN",
            "statusDate": null,
            "overruled": "N",
            "accountingId": null
        },
        "total": {
            "gross": "2050.00000",
            "net": "2050.00000",
            "tax": "0.00000",
            "discountValue": "0.00000",
            "discountType": "N",
            "taxPercentages": []
        },
        "items": [
            {
                "id": 1,
                "uuid": "01941780-df79-75a3-83a5-b851ac114c0c",
                "class": "product",
                "productId": 1,
                "parentOrderItemId": null,
                "quantity": 1,
                "sku": "NCABD70004",
                "notes": null,
                "name": "Edge 1030 FietsComputer",
                "supplier": "TECHDATA",
                "supplierCode": "NCABD70004",
                "manufacturer": "Lavazza",
                "manufacturerCode": "NCABD70004",
                "eanCode": null,
                "originalPrice": "55.00000",
                "price": "50.00000",
                "priceTotal": "50.00000",
                "priceNet": "50.00000",
                "priceTotalNet": "50.00000",
                "customerPrice": "50.00000",
                "costPrice": "7.50000",
                "discount": "5.00000",
                "tax": "0.00000",
                "taxPercentage": "0.00000",
                "taxCode": "N",
                "isBonus": "N",
                "minimumQuantity": 1,
                "unit": 1,
                "package": "STK",
                "packageUnit": "",
                "packageUnitQuantity": "1",
                "purchaseUnit": 1,
                "purchaseMinimumQuantity": 1,
                "requestDate": null
            }
        ],
        "invoiceUserId": 14644,
        "validUntil": null,
        "companyId": null,
        "lastModifiedAt": "2024-12-30T12:18:45.048Z",
        "originalOrderId": 0,
        "exportedAt": null,
        "exportStatus": "",
        "exportMessage": null,
        "addresses": [
            {
                "firstName": "Sophie",
                "middleName": "",
                "lastName": "Bakker",
                "gender": "F",
                "company": "",
                "street": "Industrieweg",
                "number": "12",
                "numberExtension": "A",
                "postalCode": "4283 GZ",
                "city": "Giessen",
                "region": "Zuid-Holland",
                "country": "Netherlands",
                "phone": "+31 20 123 4567",
                "mobile": "+31 6 1234 5678",
                "email": "sophie@acme.nl",
                "code": "CUST-50123",
                "notes": "",
                "type": "invoice",
                "icp": "N"
            }
        ]
    }
}

Contact

{
  "contact": {
    "tenant": "acme",
    "id": 54321,
    "firstName": "Sophie",
    "middleName": "",
    "lastName": "Bakker",
    "phone": "+31 20 234 5678",
    "email": "sophie@acme.nl",
    "iban": "NL91ABNA0417164300",
    "bankAccount": "041716430",
    "bic": "ABNANL2A",
    "notes": "",
    "debtorId": "CONT-54321",
    "login": "sbakker",
    "gender": "F",
    "mobile": "+31 6 8765 4321",
    "expires": "2024-12-31T23:59:59.999Z",
    "externalId": "EXT-54321",
    "dateOfBirth": "1990-03-21T00:00:00.000Z",
    "mailingList": "Y",
    "createdAt": "2023-02-15T09:30:00.000Z",
    "lastModifiedAt": "2023-07-01T14:45:00.000Z",
    "company": {
      "id": 9876,
      "name": "Acme Corp B.V.",
      "taxNumber": "NL123456789B01",
      "cocNumber": "12345678",
      "debtorId": "COMP-9876",
      "phone": "+31 20 987 6543",
      "email": "info@acme.nl",
      "notes": "",
      "path": "/companies/acme-corp",
      "slug": "acme-corp",
      "tag": "wholesale",
      "createdAt": "2022-01-01T00:00:00.000Z",
      "lastModifiedAt": "2023-06-30T12:00:00.000Z",
      "parentUsergroupId": 1000
    },
    "companies": [
      {
        "id": 9876,
        "name": "Acme Corp B.V.",
        "taxNumber": "NL123456789B01",
        "cocNumber": "12345678",
        "debtorId": "COMP-9876",
        "phone": "+31 20 987 6543",
        "email": "info@acme.nl",
        "notes": "",
        "path": "/companies/acme-corp",
        "slug": "acme-corp",
        "tag": "wholesale",
        "createdAt": "2022-01-01T00:00:00.000Z",
        "lastModifiedAt": "2023-06-30T12:00:00.000Z",
        "parentUsergroupId": 1000
      },
      {
        "id": 5432,
        "name": "Merford Cabins B.V.",
        "taxNumber": "NL987654321B02",
        "cocNumber": "87654321",
        "debtorId": "COMP-5432",
        "phone": "+31 30 123 4567",
        "email": "info@merford.nl",
        "notes": "",
        "path": "/companies/merford-cabins",
        "slug": "merford-cabins",
        "tag": "manufacturing",
        "createdAt": "2021-06-15T00:00:00.000Z",
        "lastModifiedAt": "2023-05-20T10:30:00.000Z",
        "parentUsergroupId": 2000
      }
    ],
    "channelId": 3,
    "language": "NL"
  }
}

Customer

{
  "customer": {
    "tenant": "acme",
    "id": 12345,
    "debtorId": "CUST-12345",
    "gender": "M",
    "firstName": "Jan",
    "middleName": "de",
    "lastName": "Vries",
    "phone": "+31 20 123 4567",
    "mobile": "+31 6 9876 5432",
    "email": "jan@acme.nl",
    "login": "jdevries",
    "iban": "NL91ABNA0417164300",
    "bankAccount": "123456789",
    "bic": "ABNANL2A",
    "notes": "",
    "primaryLanguage": "NL",
    "expires": "2025-12-31T23:59:59.999Z",
    "externalId": "EXT-12345",
    "dateOfBirth": "1985-06-15T00:00:00.000Z",
    "mailingList": "Y",
    "isLoggedIn": true,
    "createdAt": "2023-01-01T10:00:00.000Z",
    "lastModifiedAt": "2023-06-30T15:30:00.000Z",
    "parentUsergroupId": 5,
    "channelId": 2,
    "language": "NL"
  }
}

PasswordReset

{
    "passwordReset": {
        "email": "jan@acme.nl",
        "resetLink": "https://www.acme.nl/reset-password",
        "language": "NL"
    }
}

Event actions

SEND_EMAIL

POST_TO_WEBHOOK

Supported events

Event payloads

Order

Contact

Customer

PasswordReset

Webhook security

HMAC Signature Verification

Basic Authentication

SEND_EMAIL​

POST_TO_WEBHOOK​

Supported events ​

Event payloads​

Order​

Contact​

Customer​

PasswordReset​

Webhook security​

HMAC Signature Verification​

Basic Authentication​

SEND_EMAIL

POST_TO_WEBHOOK

Supported events

Event payloads

Order

Contact

Customer

PasswordReset

Webhook security

HMAC Signature Verification

Basic Authentication