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ticketUpdate

Update an existing ticket.

Modifies the ticket with the provided details. Only the provided fields will be updated, other fields remain unchanged.

Possible errors:

  • FORBIDDEN: Insufficient permissions to update tickets
  • TICKET_UPDATE_ERROR: Error occurred while updating ticket
  • TICKET_AUTH_ERROR: You are not allowed to access this ticket

AUTH: Role=[user.OWNER,user.EDITOR] OR ('user is authenticated')

ticketUpdate(
id: ID!
input: TicketUpdateInput!
): Ticket!

Arguments

ticketUpdate.id ● ID! non-null scalar

Unique identifier of the ticket to update.

ticketUpdate.input ● TicketUpdateInput! non-null input

Update parameters for modifying an existing ticket.

Type

Ticket object

Ticket entity representing a support or service request within the system. Contains all necessary information for ticket management and tracking.