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TicketSortField

Available fields for sorting ticket search results. Enables ordering by various ticket attributes for better organization and analysis.

enum TicketSortField {
ID
TYPE
STATUS
ORDER_ID
PRODUCT_ID
CLUSTER_ID
CONTACT_ID
CUSTOMER_ID
COMPANY_ID
EMAIL
PHONE
EXTERNAL_URL
PICKED_UP_AT
COMPLETED_AT
CREATED_AT
LAST_MODIFIED_AT
ASSIGNED_TO_ADMIN_USER_ID
CREATED_BY_ADMIN_USER_ID
LAST_MODIFIED_BY_ADMIN_USER_ID
}

Values

TicketSortField.ID

Sort by the unique identifier of the ticket.

TicketSortField.TYPE

Sort by the type of the ticket.

TicketSortField.STATUS

Sort by the status of the ticket.

TicketSortField.ORDER_ID

Sort by the identifier of the order associated with the ticket.

TicketSortField.PRODUCT_ID

Sort by the identifier of the product associated with the ticket.

TicketSortField.CLUSTER_ID

Sort by the identifier of the cluster associated with the ticket.

TicketSortField.CONTACT_ID

Sort by the identifier of the contact associated with the ticket.

TicketSortField.CUSTOMER_ID

Sort by the identifier of the customer associated with the ticket.

TicketSortField.COMPANY_ID

Sort by the identifier of the company associated with the ticket.

TicketSortField.EMAIL

Sort by the email address of the contact associated with the ticket.

TicketSortField.PHONE

Sort by the phone number of the contact associated with the ticket.

TicketSortField.EXTERNAL_URL

Sort by the external URL associated with the ticket.

TicketSortField.PICKED_UP_AT

Sort by the timestamp when the ticket was picked up by an admin user.

TicketSortField.COMPLETED_AT

Sort by the timestamp when the ticket was completed.

TicketSortField.CREATED_AT

Sort by the timestamp when the ticket was created.

TicketSortField.LAST_MODIFIED_AT

Sort by the timestamp when the ticket was last modified.

TicketSortField.ASSIGNED_TO_ADMIN_USER_ID

Sort by the identifier of the admin user the ticket is assigned to.

TicketSortField.CREATED_BY_ADMIN_USER_ID

Sort by the identifier of the admin user who created the ticket.

TicketSortField.LAST_MODIFIED_BY_ADMIN_USER_ID

Sort by the identifier of the admin user who last modified the ticket.

Member Of

TicketSortInput input